Get in touch
Questions about an order, the kit itself, returns, warranty — we'd genuinely rather hear from you than have you guess.
Response times
We reply within one working day, Monday to Friday. Weekends and bank holidays may take a little longer. We're a small UK team, so the person replying actually packs the boxes — bear with us.
Order reference
For anything order-related, include your order reference (starts with HF- followed by the date and four digits). Helps us find your order in seconds.
Wholesale & trade
Kitting out a studio, school PE department or workplace wellness scheme? Email hello@happyfitltd.com with "Trade" in the subject. Discount tiers kick in from 10 units.
Press
For press, partnerships or media samples, email hello@happyfitltd.com with "Press" in the subject and we'll come back within two working days.